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Achieving Alignment with the Business
The IT industry is abuzz with talk about the need to "align IT to the business," but what does this really mean and how do you get there? Many IT organizations are struggling to go beyond the theory and get to a practical plan to improve alignment in their organizations. ITM can help.
Leveraging best practices developed by CIOs and IT leaders, ITM software has developed a proven alignment methodology supported by the industry's only integrated IT business management solution. This approach emphasizes the IT investments that most directly benefit the business and eliminates those that do not. It does so by enabling:
- A clear understanding of business objectives and priorities.
- A framework and decision process for evaluating IT services and activities against business objectives
- A system of record for IT that provides comprehensive visibility into IT resources, activities and their associated costs.
- Ready access to this information to enable faster, better informed decisions
Traditionally, the information required to make informed IT decisions is scattered across the organization, captured in spreadsheets and point management tools. Achieving and maintaining alignment in this environment is difficult. The ITM solution enables IT organizations to consolidate their silos of data with its unique data model, the ITM Foundation. The ITM Foundation is a data repository that captures information and relationships between IT projects, services, applications, the clients these support, and the underlying staff, assets and financial resources that enable these services. This system of record for IT feeds the various ITM Business Suite application modules enabling better, more aligned decisions.
How You Know When You Are "Aligned"
Alignment is not a point-in-time exercise, but an ongoing process. The clients of a well-aligned IT organization have complete visibility into IT services, applications, and projects and how these map to their business priorities. They have a process in place to adjust investment priorities over time as business conditions warrant. Delivering this type of up-to-date information is difficult to impossible without an enterprise-class system for managing key IT business information. The ITM Business Suite acts as the glue across silos of information, providing a single source of truth for the information necessary to achieve better IT alignment.
Undertaking an Alignment Initiative?
ITM Software's team of former CIOs and IT leaders have direct experience improving business alignment in IT organizations. We can help. To learn more about how ITM Software can help you improve business alignment, please contact us.
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