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Better Leverage Your Staffing Dollars
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ITM Human Capital Management |
Arguably, no other organization has as great a challenge staffing effectively as IT. Juggling a slate of ever-changing tasks and projects against a diverse pool of staff and contractors is a daunting challenge for almost every CIO and IT manager. Compounding this problem is the constant pressure from the business to deliver more and more with less and less. Without an accurate picture of what people and skills exist in the organization and what these people are doing, it is difficult to proactively adjust the skill portfolio and staff/contractor mix to stay ahead of business demands.
The ITM Human Capital Management (HCM) application module was built specifically to enable CIOs to achieve visibility into IT demand and resource constraints and ensure that the right people are working on the highest value activities and initiatives. Armed with this information, the CIO can better align the IT organization's skills and competencies with the needs of the business and more confidently make commitments to his or her clients.
ITM HCM works in conjunction with the ITM Project Portfolio Management (PPM) application module and the ITM Foundation to deliver resource estimation and planning capabilities designed specifically for IT. It helps IT organizations:
- Assign the right people to the highest value work for the business.
- Maintain the right staffing profile for the business.
- Minimize hidden, low value work through comprehensive time tracking
- Maximize visibility into staff capacity and confidently make commitments to the business.
HCM helps IT managers develop rational resourcing plans by providing clear, up-to-date views of both the total demand being placed on IT and the organization's capacity to meet this demand:
- Analyze Demand for IT Work
- Visibility into new, committed, and active project work
- Assess project loading by department and job function
- Analyze sustaining and overhead workload by IT employee
- Analyze IT Staff Capacity
- Characterize each employee's job function
- Track staff and contractor capacity by organization
- Analyze capacity net sustaining and overhead loading
- Analyze ability to execute existing IT tasks and commit to new IT Projects
- Identify today's loading problems
- Uncover potential future staff overloads
With HCM Timecarding, managers can identify how workers are investing time across project, application, IT services, and administrative efforts. Armed with this information, IT managers can more easily identify and redirect low value efforts. Furthermore, IT leadership can use this information to better understand the true cost of supporting IT Services and Applications and uncover those that may represent significant hidden costs to the organization. Timecarding allows IT managers to:
- Collect, Review, and Approve Worker Timecards
- Analyze IT Labor Actuals
- By project, application, IT service, and administrative/overhead category
- By department and job function
- By contractor and vendor
- Compare Project Planned vs. Actual Labor Hours
ITM Human Capital Management is built from the ground-up to address the unique staffing challenges of IT. Contractors, outsourcing, and off-shoring are all critically important issues that IT must effectively manage. Capabilities in ITM HCM today and those planned for the future focus on addressing the problem of managing in the heavily outsourced world of IT. Integration of HCM with ITM Vendor Relationship Management (VRM) delivers a solution that enables contractor management to a degree not possible with general-purpose project portfolio applications.
Like all ITM Software products, ITM HCM is built specifically for the needs of the CIO and the IT organization. Unnecessary functionality and complexity required by other organizations will not get in the way of running IT. This all adds up to a solution that can provide a rapid time to value, one that fits existing processes and procedures and has a low training cost that promotes quick adoption.
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