IT Business Solutions Developed by CIOs for CIOs

ITM Software delivers the only truly integrated approach to IT Business Management - one solution and one system of record for comprehensive visibility, coordination and control across IT functions. Serving as the glue connecting the traditional silos of IT information, ITM enables increased transparency, better decisions, more effective spending, and improved business alignment.

The company has a single focus on serving the business management needs of IT organizations. Lead by former CIOs and IT leaders, ITM Software brings a unique perspective to the management challenges facing IT today. This experience base, combined with a world-class software development team, translates into products and best-practice expertise that bring a business-centric approach to managing IT.

At the core of the ITM offering is the ITM Business Suite, an integrated solution comprised of six components addressing the most critical areas of IT Business Management including people, processes, vendors, assets, financials, projects, and regulatory compliance. Coupled with the ITM Business Suite, the company provides best practice expertise and a proven methodology for helping clients define business objectives and develop and execute on a plan to achieve them. This unique combination of software products and management expertise enables CIOs to drive down IT costs, and increase the bottom line through improved alignment with the business objectives of the enterprise.

Founded in 2001 by former CIOs, the Company serves IT organizations within Fortune 2000 corporations, government agencies and universities. ITM Software is privately held and is headquartered in Mountain View, California.

The ITM Software Story: In Search of a Better Way to Manage IT

During the Fall of 2002 the founders of ITM Software, all experienced IT leaders, explored a question that had caused them ongoing frustration during their combined 20+ years managing the IT organization in various large successful enterprise companies. Although IT was undoubtedly mission critical to the enterprise, why was it such a challenge for the CIO to successfully build an organization that was truly valued by the business leaders within the corporation? It struck them that IT management challenges were identical to those of running a massively complex business, one comprised of hundreds of employees, close to a thousand vendors, and a large budget.

As it turns out, IT is primarily managed using a collection of complex spreadsheets and in-house developed tools. This "management environment" results in islands of information spread throughout the IT organization that literally take months to manually compile every time a critical business decision needs to be made. Ironically, while IT has spent years deploying integrated enterprise business application suites for every other function in the enterprise (ERP, CRM, SFA, etc.), they are still using rudimentary management tools for themselves. This is what ultimately caused the founders of ITM Software to consider the potential of bringing the promise of enterprise business applications to the IT organization.

This is the premise of ITM Software - that IT is as complex a business as any other within the enterprise and demands the same class of integrated business management applications as do its peer functions. Our integrated suite of business applications and domain expertise in IT business management combine to allow us to uniquely address the challenges faced by today's CIOs and IT leaders - better managing costs, adding more business value, and establishing more strategic partnerships throughout the enterprise.


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